Refund policy

Returns

We accepts 7 Days Refund policy. Return or exchange is accepted within 7 days after the item is received. Except for sales items.

To return your items, it must be in the same condition that you received it. It must also be in the original packaging.

Please contact us for an inspection before sending back the items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically apply to your credit card or original method of payment within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before posting a refund. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@onespace-ykj.com

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You should always consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To complete your return, we require a receipt or proof of purchase. Email us: contact@onespace-ykj.com to begin your process!